Company Fairwood

The introduction, Section 1 , is followed by the Method surgical incision which describes how the research was conducted. The results of the research are presented in sections, Results and Discussion. The Conclusion is a outline of the results which were found. 1. 2. -aground about Fair-wood- Firewood pursuing a customer first, quite a little-oriented concept, listen carefully to the of necessity of customers, close to the diet trend in product innovation and never-ending mendment, committed to providing quality and price of popular nourishments. With the intention of service and public convenience stores, o leave customers dexterous dining experience.To intensify the brand persona and competitiveness, Firewood in November 2003 costing HOOK $ 15 million were 360 0 reforms vast action, creating a sassy brand image, including the replacement of the trademark, as well as innovative operations, restructuring and upgrading in-store men us milieu. Famous designer Mr.. Chin Yok ing much Firewood design a leap into the sky humanoid doll as the new brand logo, feeling energetic, highly motivated, so that customers feel fresh Firewood vitality, innovation and fun image. In addition, Firewood invited two internationally renowned inner designer Mr..Liana Chitin and Mr.. Moratoria Christine pass hand in hand surgeon for Fair-woods kickoff redesign, renovation and both three years thereafter to inject new elements. Firewood is Hong Gongs first fast fodder chain stores invite professional composers fictive background music, but the first implementation of a comprehensive smoke policy, entered into a new standard for the fast food industry in the branch. Firewood has always been customer first, has introduced innovative products, quality ingredients carefully selected to enkindle food quality.Ace mix more than 30 kinds of products, including spices, A living snip, a record level Of rich and unique penchant taste tomato sauce and use provoke high gluten p asta turn Extra Virgin Olive Oil Pasta Series, and baked guttle Grilled rice and corn Roil repast. Other innovations include dose not even drop MS series, grilled thick-cut black dolphin, Japanese Ramee, etc. , to creativity is committed to meet the needs of customers. act, Firewood pi atomic number 53ered the in-person service so there is a need of the customer to whoop it up board service.In addition, also implemented in all outlets Accessibility Services, adding removable seats and ramps, endured on behalf of other intimate meal and room service. For the practice of large number-oriented concept, the gathering in addition to continue to participate neat talents, nurture a caring culture, offers a number of eudaimonias for existing employees, such(prenominal) as childrens education fund, the purpose is to build a happy team, and put to diddle about a fun dining experience, the eat likewise Happy rush to bring customers. Contribute to the community has always b een one big happy corporate focus.Therefore, launched the S 4 happy meal campaign to benefit the needy, also held Merry Fun Day and Charity Christmas party to join on communication with community residents, promote social harmony and the savor of dowry distributively other, practice Fresh happy, grand in corporate mission. With people oriented We attach importance to communication between employees, care for each and every employee the ability to obtain satisfaction on the job, Establish nonstop learning and improvement culture, providing a growing and learning space for every employee.Food was happy to be wonderful. We are committed to creating fun dynamic operation environment, with the gear upment of happy team, the introduction of flexible working hours, to promote employees to strike a balance in work and life, Our caring module, retribution of a special holiday gift, but also actively take various recreational activities, such as Merry giant sound, descent barbec ue, quarterly dinners, birthday parties, etc. From the establishment of happy team spirit and strengthen the sense of belonging to employees of the lodge. The opportunity to focus on several(prenominal)one play We passed a fair assessment, encourage employees to continue to learn and become their potential and self-enhancement and, For outstanding employee reward and promotion opportunities, the fastest available 1. 5 years promoted from junior positions to store management.Improve job training We offer a complete range of diverse classroom and professional skills training, Encourage employees to womb-to-tomb learning, constantly absorbing new knowledge and enhance their professional skills, their talents, through and through continuous improvement and learning, get more rapid growth and rumination, For employees to exact clear promotion ladder, clear and viable career ripening prospects.The award-winning Firewood received the following recognition and certainly in talent vi ctimization and staff training ERP Manpower Development Scheme Excellent Employer destine Distinguished Family-Friendly Employers Caring International Day of the 18 districts caring employer educational activity spirit Fresh happy, live a wonderful, Firewood Training of personnel is the nigh important one Firewood ring, continuous learning, development and self-enhancement potential and is the goal of our velveteen team.To this end, the Group is committed to organizing in service training program for potential employees to provide diversified learning opportunities to equip individuals can play an unlimited potential. To jock employees meet the challenges ahead, we have designed disparate job training, aspiring to widen their horizons and enhance the confidence of employees to participate in order to absorb the infallible knowledge, Prepare for future promotion. promotion ladder We through various training courses to provide advancement opportunities or staff to learn more ab out food production, customer service, expertise in- store health management, improve management capabilities. Promotion ladder courses 360 c comprehensive management course youth perplexity Course shop management training Skills upgrading training sales skills meal catering English response to training SF posts job skills certification To research the potential of staff and the development of personal self- director.Every year we held internal arguing trials most tip of the ring, some fighting Chefs provide scholarships to potential employees omelette management capabilities outside the course of professional organizations Value-added training To have cause to enhance the professional skills of the staff arrangements involved in cognitive Professional certificate courses, including catering computer unit certificate courses minority employees Cantonese training courses health Manager Diploma in Business Management 2.Why we choose this company? We chose this busine ss because its a well-known catering enterprises, of which a fast food store location is adjacent to our school sites, when we were n the field to percolate data, can more convenient, and easy to collect detailed and the accuracy Of the data, so finally be able to successfully complete the report. 2. 1. Aim Firewood aims to establish a happy team so happy, happy employees will bring customers and dedication to bring customers a pleasant dining experience.Group and staff work closely together, with the practice of eating too happy be wonderful corporate mission. 2. 2. Operating guideline The management advocates balance between work and life, the introduction f flexible working hours, while employees hold different types of activities to strengthen employees sense of belonging to the Group. Group offers comprehensive in-service training programs for staff to enhance their professional skills and further develop their talents.The Group also provides a lot of opportunities for promot ion and attractive incentives to reward performance excellence. 2. 3. Pros &038 Cons Firewood is a big chain of fast food restaurants. Pros are with people oriented, eating too happy to be wonderful, focuses on individual play opportunity and improve job training. T need to improve the way people with disabilities to cloud fast food, they can not require the help of other people can buy the fast food. The Fast Food Shop of the environment and facilities, can to facilitate disabled access.The Fast food shop of the equipment, so that they can easily enjoy better food in the shop. They authentically provide to a fast food shop accessible services. 3. touch Human re references are one of the Groups core assets. Labor shortage is one of the main challenges that the industry is currently facing and it is increasingly difficult to recruit experienced staff. To tackle this issue, Firewood has to step up efforts to attract talented workers by offering comprehensive staff development prog rams. 4. Method 4. Secondary source Some internet resources from Google together with data from recent reports from Government of Hong Kong were used as references. Online information was found with the most common Google tools. Their opinions and support provided worthy data for this report. There are 4 articles cited in the report. The 4 articles were reusable to make the report easy to understand. It contains the questionnaire. Elect the internet search to application my questionnaire. 4. 2 Primary sources 5. 2. 1 Subjects 20 local Hong Kong people were selected to firmness of purpose the questionnaires.The respondents were aged from 20-50. No young children were interviewed, because most of them depend on their parents. most are student in ours class Holmes Institute University. 4. 2. 2 Questionnaire The development of the questionnaire was multistage process in which a general theme was first assumption to each group. Each group brainstormed the theme to find a able subtit le for each member. Then, a first draft of the questionnaire was developed with some basic information. The basic information was found the internet.